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Chris J. Karr's avatar

I'd say that the best thing that the gov't could do is force Facebook (the social media network) to divest itself of Instagram, WhatsApp, and most importantly Messenger.

At this point in time, the social media network (the part with the feeds) is largely immune from competition from another social media network not because their social media network is so valuable, but either because they acquired the competition (Instagram) or they control complementary products that DO produce a great deal of value (Messenger, WhatsApp), but keep people locked into the social media platform. And the incentives of the compliments are to lift the social media network, as that's where the advertising revenue comes from. If the messaging components were split from the social media network, there would be much less incentive to engage with the toxic part of the platform, which would allow competitors to do to Facebook what it did to MySpace. Snapchat and Ticktok are "kind of" attacking that angle, but are more akin to a different kind of social media network (one that's primarily video-driven) then trying to better serve the other (read: OLD) constituencies that Facebook's captured.

And if you're an entrepreneur seeking to build a better Facebook, the FIRST thing that you need to build after you get your basic interface up and running is a mechanism for people to move their content from Facebook (that users can download themselves) to your network with a minimum loss of fidelity. Because while social connections are a strong force that Facebook uses to engender lock-in, a person's chat histories, posts, and contact lists also lock users into a platform. Finally, if you are doing this, get in touch via GitHub, because I've been writing a TON of open-source commercial-friendly code[1] to extract and process Facebook data on behalf of some of my research clients who are ALSO looking into behavior on Facebook and a variety of social networks.

[1] https://github.com/audacious-software/Passive-Data-Kit-External-Data/blob/master/importers/facebook.py

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Miguelito's avatar

Great article. On your point about adding more human moderators, you should watch this harrowing interview with a former Facebook moderator to see how inadequate and abusive that side of the business can be for those involved. https://m.youtube.com/watch?v=cHGbWn6iwHw

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